1. Is it safe to use my credit card?
   
2. How are sales taxes applied?
   
3. Which payment methods can I use?
   
4. What is your policy regarding the protection of customer
   information?
   
5. What should I do if I have problems with my subscription?
   
6. How long will it be before I receive my first issue?
   
7. How can you offer such low rates?
   
8. Can I get a refund if I don't like the publication or
   if I cancel my subscription?
   
9. Can I suspend delivery of my subscription while
   I'm away or for another reason?
   
10. How will I receive my magazine or newspaper?
    
11. Can I order subscriptions as gifts for friends and
    family members?
    
12. Can I subscribe for a period longer than one year?
    
13. Can I have my subscriptions delivered in Europe or the United States?
    
    
    

1. Is it safe to use my credit card? Completely. We use the latest, most effective tools to ensure the security of your transactions. Our site incorporates the industry's highest security standards, including SSL. We also offer you the possibility of ordering your subscriptions and arranging your payment by telephone; simply dial (514) 982-0180 in the Montreal area or 1 800 265-0180 elsewhere between 9 a.m. and 5 p.m. from Monday to Friday. top 2. How are sales taxes applied? Which sales taxes are applied depends on delivery address of your subscription. If the address is in Quebec, GST of 5% and QST of 7.5% are automatically added. If you live in another Canadian province or territory, you pay only GST of 5%. top 3. Which payment methods can I use? You can pay by credit card over the Internet, by credit card over the telephone or by credit card, cheque or money order via surface mail. Simply select the option you prefer in the Payment Method section of your shopping cart, then follow the on-line instructions. top 4. What is your policy regarding the protection of customer information? We do not sell, trade or lease out customers' personal information. In any case, Quebec law specifically forbids us from doing so without your consent. We give the publishers concerned only the information necessary to deliver your publications. top 5. What should I do if I have problems with my subscription? The vast majority of our customers experience no delivery or other problems with their subscriptions. In the rare event that you have a problem, you can contact our customer service centre from Monday to Friday between 9:00 a.m. and 5:00 p.m. (Eastern Time) at 514 982-0180 (Montreal area) or toll free at 1 800 265-0180 from anywhere in Canada. top 6. How long will it be before I receive my first issue? As soon as humanly possible. At Campus Discount, we understand that you are anxious to begin receiving your publications. The lead times to begin delivery are usually those imposed by the publishers: up to two weeks for newspapers, eight weeks for Quebec and Canadian magazines and 12 weeks for foreign publications. Those are the maximum lead times; the actual lead times are often shorter. top 7. How can you offer such low rates? We have been negotiating with the publishers of over 195 publications since 1991 to obtain the lowest possible rates for the students and association members we serve. Publishers value student readers and are usually prepared to offer substantial discounts to attract them. We have also succeeded in extending these discounts to the members of the associations we serve. Our rates are guaranteed to be the lowest available for your subscriptions; we encourage you to read our guarantee, which you can display by clicking the Our Guarantee button at the top of this page. top 8. Can I get a refund if I don't like the publication or if I cancel my subscription? Yes, and you can do so regardless of why you decide to cancel your subscription. You will receive a refund for the unused portion of your subscription within 30 days of our receiving your written cancellation request by surface mail. top 9. Can I suspend delivery of my subscription while I'm away or for another reason? Yes, and with no extra charge or penalty. Simply call the publisher of your publication; you will find their customer service number in the publication concerned. Alternatively, call us; we will be pleased to give the number to you. Your subscription will be extended by a period equal to the suspension period. For example, if you suspend your subscription for two months, it will automatically be extended two months. top 10. How will I receive my magazine or newspaper? The same way you would receive it if you subscribed directly from the publisher. All magazines are sent by surface mail at the same time as those sent to full-price subscribers. Newspapers are delivered by news carriers at the same time as the copies delivered to full-price subscribers. top 11. Can I order subscriptions as gifts for friends and family members? For magazines, no problem; you can give gift subscriptions to your friends and family at the same rates we offer you as an association member or student. For newspapers, our rates apply only to subscriptions delivered to you at your residence. top 12. Can I subscribe for a period longer than one year? As far as magazines are concerned, it's an excellent idea! You save even more by buying two one-year subscriptions to a magazine, you don't have to worry about renewing for two years and you will probably be entitled to an additional discount on your total Campus Discount bill (see Save up to $8 more!). However, you may not buy more than three one-year subscriptions to the same magazine. A very few magazines do not accept subscriptions longer than one year; if you choose one of these magazines, we will notify you shortly after your subscription takes effect. For their part, subscriptions to daily newspaper cannot exceed the terms offered. top 12. Can I have my subscriptions delivered in Europe or the United States? Unfortunately, no. Our rates are valid only for subscriptions delivered in Canadian provinces and territories. For newspapers, the advertised rates apply to the areas covered by news carriers (paperboys). Additional charges may apply to newspapers delivered by motorized carrier; if that is the case for your subscription, one of our representatives will contact you to inform you of the rates in effect in your area. top All prices are in $CAN and are valid only for subscriptions deliverable in Canada. GST and provincial sales tax are not included in the prices. If you have other questions, please contact us directly at: Campus Discount 425 Sherbrooke Street East, Suite 12 Montreal, Quebec H2L 1J9 Canada Telephone: (514) 982-0180 or 1 800 265-0180 Fax: (514) 982-1908